At Cher Decor, we're committed to delivering high-quality, custom-made products that meet your unique needs. However, we understand that sometimes things might not go as planned. In the instance of receiving a damaged product, we want you to know that we're here to support you.
Given the custom nature of our products, we generally do not accept returns or offer refunds unless the product you receive is damaged. If you find that your order has arrived damaged, please contact us directly at [email protected]. Our dedicated customer service team will be delighted to assist you and coordinate a replacement order. Please note that contacting us within 48 hours of product receipt will ensure a swift resolution to your concern. Your satisfaction is our top priority, and we appreciate your understanding of our return and refund policy.
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